oh, you want a perfect survey from me, FAT CHANCE....

so, while i have refrained from one of my bitchfest...i can not help it today, i have some things to get off my chest
to start i do really love my new suv truck...it is just over 6 months old now and well, i am sad on the days i don't drive anywhere. i religiously check all the "stats" that come with new vehicles and yada, yada....however, (you knew that was coming right) the back hatch window has a bad habit of popping off the shock arm, ok, so now i understand why maybe it is hard to understand what i am saying, the shock actually pops of the part that is welded to the body of the truck, therefore, the glass coming slamming down on my head. i must note, i am pretty good at controlling my "words" around our girls, i don't want my 2 year old going to preschool dropping "f" bombs, but i have let a few slip when this happens. it is hard not too...i honestly feel around on the top of my head for blood because there is this wet sensation that occurs after it hits me. after this happened three days in a row (why do i keep using the window you say, i guess i fear over using the automatic door when i am running around with the open and close two dozen times in an hour). so i made an appointment at our friendly chevrolet dealership to have the problem rectified. now i am a bit of a pain the in ass...i want a car, i do not have time to sit in the lobby with everyone else and wait hour upon hour. not to mention the two hell uns i tote around with me everyday. anyhoo, i called to make the appt over a week in advance (plenty of time for them to arrange a car for me) and while they had my truck i wanted the gps jeff gave me for christmas hard wired through the dashboard. all the cords make me crazy....too much stuff in my way for the random i need my tweezers right this second digging i do while driving. and then the genius in me thought, "hey, the carseats will be in the rental, so i should have them clean my truck too".
first, we arrived to the dealership and after showing one guy what the issue was with the back window, i finally meet my "customer care representative". by this point i have the stroller out of the back, annie strapped in (kinda, only part of it fits around her cubby little body) and one of the two carseats removed. which with all the anchors, straps and tightening you do to get them totally secure, it is a total pain in my ass to remove them. and my new ccr comes up to me to let me know there is a problem....conversation went something like this....
"mrs. longspaugh, i am afraid we have a problem, we are out of cars and enterprise across the street says it will be 2 to 3 hours till they have one"
***blood starting to peculate....i am pushing stroller back and forth, asking izzy to stand still and silence my phone which has just begun to ring repeatedly.
"well, this is why i made my appt. over a week ago so this would not happen (again)"
"yes, well the ice storm yesterday wiped everyone out"
"oh, the small storm that hit dallas harder because i drove to and from weatherford yesterday twice to drop off and pick up my girls and never really say a problem or accident"
"well, so we can reschedule or you can wait in the lobby till a car is available"
"well, see this does not work for me...(breathing, or rather trying to) i drove 40 minutes out here, unpacked my truck, unloaded my children, arranged my day and now you want me to either wait in the lobby without snacks and milk for my girls or pack every thing back up and try again another day......i don't think so....(and this is where the bitch in me finally came out) YOU my ccr should have looked at your appt for the day when you arrived at 7am and double checked that i have a car available as i explained to you on the phone that this is an ordeal for me. you need to go back and find me something, this is not an acceptable solution. i hate to say this but we did buy three trucks from your dealership in the past 12 months.".....
and there is was....my ace in the deck....the one that made jeff say "no you did not"....but, yes i did!
next thing i know our salesman...young guy who bales hay on the side, looks as if my children scare the shit out of him,, all the while pretending to think they are cute; comes over with keys to a 2009 acadia.....at this point i do feel like i played the bitch card but don't really regret it.
so i proceed to put both carseats into my loaner as i explain to my sales rep i really did not want to have to be such a bitch....it is not in my blood (ha, ha, ha, jeff spits his coffee right now, that is if by chance he reads my blog)
so, two days later i pick up my truck......first, i realize the detail guys did not clean under the back seat (the main reason i wanted it cleaned) and i know i told my ccr this is what i really needed. second, the following day when i went to turn on my gps it would not turn on, and finally, i am in the parking lot at central market, i pop the window in the back to grab my cart cover and WHAM i am hit in the back of the head by my fucking window! i yell a couple "f" bombs while trying to smile because izzy is looking at me through the window and think....i am calling my ccr right now and giving him a few strong words.
so, i am driving my truck, my two children, and my busy ass self back to weatherford this tuesday to try again.......

oh, i almost forgot, while jeff is putting everything back into my truck last week and i am trying to pay my ticket (cleaning and gps not included in warranty) my lovely ccr approaches me to explain about the survey i will receive in the mail.....and "if you do not mark completely satisfied to every question it is considered an "f" or failing grade against him, therefore, if i have a problem please discuss it with him". (his words exactly) needless to say i reminded him of that damn survey when i called from the central market parking lot........